Privacy Policy

This Privacy Policy describes how SingleFile, Inc. ("SingleFile," "we," "us," or "our") collects, uses, and shares information about you when you use our website at singlefile.io and our entity management and compliance platform (collectively, the "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Information We Collect

Information you provide: We collect information you provide directly to us, including your name, email address, phone number, company name, billing information, and entity data you input into the platform (including beneficial ownership information required for CTA reporting).

Information collected automatically: When you use our Services, we automatically collect certain information, including your IP address, browser type, operating system, referring URLs, and pages visited. We use cookies and similar tracking technologies to collect this information.

Information from third parties: We may receive information about you from third parties, such as payment processors, identity verification services, and state government databases.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send compliance reminders, notices, and administrative communications
• Respond to your comments and questions
• Monitor and analyze trends and usage
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

How We Share Your Information

We may share your information with:

• Service providers: Third parties that help us operate our business and provide the Services (e.g., cloud hosting, payment processing, email delivery).
• State agencies: We submit filing information to state Secretaries of State and other government agencies as part of our compliance filing services.
• Federal agencies: For CTA/BOI reporting services, we submit beneficial ownership information to FinCEN on your behalf, as authorized by you.
• Legal requirements: When required by law, regulation, or court order.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

Data Security

We implement appropriate technical and organizational measures to protect your information. SingleFile is SOC 2 Type II certified. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. To exercise these rights, contact us at hello@singlefile.io.

Cookies

We use cookies and similar tracking technologies to collect information and provide our Services. You can control cookies through your browser settings, though disabling certain cookies may affect functionality.

Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

SingleFile, Inc.
600 1st Ave., Ste. 330 #70875
Seattle, WA 98104
Email: hello@singlefile.io
Phone: 800-391-9869